Respond to both questions: 1. Why does JAD require strong interpersonal and communication skills from a systems analyst?

1. JAD (Joint Application Development) requires strong interpersonal and communication skills from a systems analyst for several reasons: - **Facilitating Collaboration**: JAD involves bringing together various stakeholders, including users, developers, and management, to collaboratively define system requirements. Strong interpersonal skills help the analyst facilitate discussions, encourage participation, and ensure that all voices are heard. - **Building Trust and Rapport**: Effective communication fosters trust among team members. A systems analyst with strong interpersonal skills can build rapport with stakeholders, making them more comfortable sharing their insights and concerns, which is crucial for gathering accurate requirements. - **Clarifying Requirements**: Analysts must communicate complex technical concepts in a way that non-technical stakeholders can understand. This requires the ability to listen actively, ask clarifying questions, and explain ideas clearly, ensuring that everyone has a shared understanding of the project goals. - **Conflict Resolution**: In a collaborative environment, differing opinions may arise. Strong interpersonal skills enable the analyst to mediate conflicts, find common ground, and guide the team toward consensus, which is essential for the success of the JAD process. - **Encouraging Engagement**: A systems analyst must motivate and engage participants throughout the JAD sessions. Effective communication can inspire enthusiasm and commitment to the project, leading to more productive discussions and better outcomes. In summary, strong interpersonal and communication skills are vital for a systems analyst in JAD to facilitate collaboration, build trust, clarify requirements, resolve conflicts, and encourage stakeholder engagement.