\begin{tabular}{l} Question 73 of 202 \\ To promote understanding for a patient or resident who appears to be experiencing diffioulty understanding, the nursing assistans shoult \\ Select the correct response. \\ stop trying to communicate, it will only frustrate the person if you continue \\ speak loudly into the persoris ear. \\ tak to a family member instead. \\ turn off the TV, check the persoris hearing aid, and put his cleaned classes in place \\ \hline\end{tabular}

The best response is: **Turn off the TV, check the person’s hearing aid, and put his cleaned glasses in place.** **Explanation:** When a patient or resident is having difficulty understanding, it’s essential to address potential factors that may be hindering effective communication. Here’s why **Option D** is the most appropriate choice: 1. **Turn off the TV:** Background noise from the television can interfere with the patient's ability to hear and concentrate on the conversation. Reducing environmental distractions helps improve clarity. 2. **Check the person's hearing aid:** Ensuring that the hearing aid is functioning properly is crucial. Sometimes, misunderstandings arise simply because the patient cannot hear clearly due to faulty or improperly fitted hearing aids. 3. **Put cleaned glasses in place:** Visual aids like glasses are important for patients who rely on lip-reading or need to see written information clearly. Clean and properly fitted glasses enhance their ability to comprehend verbal communication. **Why Other Options Are Less Appropriate:** - **Option A:** Stopping communication can lead to feelings of isolation and frustration for the patient. It’s important to remain patient and seek alternative methods to communicate effectively. - **Option B:** Speaking loudly into the person’s ear is not recommended as it can distort sound and may be uncomfortable for the patient, especially if they have hearing aids. - **Option C:** While involving family members can be helpful, it should not replace direct communication efforts with the patient. It’s important to first try to improve the communication environment. **Conclusion:** Addressing environmental factors and ensuring that the patient’s assistive devices are functioning properly are key steps in promoting understanding and effective communication.