What describes a primary purpose of a negative message? to maintain as much goodwill as possible to avoid giving the audience bad news to maintain a good image of the communicator to encourage further communication on the same subject QUESTION 2
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A primary purpose of a negative message is to maintain as much goodwill as possible. It's crucial to convey the bad news while considering the feelings of the recipient, ensuring that the message is delivered with empathy and sensitivity. This helps preserve the relationship and fosters a constructive dialogue moving forward. Additionally, it’s important to focus on clarity and honesty in delivering the negative message. Being straightforward without sugarcoating can prevent misunderstandings, allowing the recipient to grasp the situation fully while minimizing potential resentment. This approach can lead to more productive discussions about solutions or next steps.