Question
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A technician is asked to configure a laptop for LoJack. What will the technician have to do to accomplish this task?
Attach a physical cable through a special hardware loop that is part of the computer case.
Enable it in BIOS.
Perform special steps on the hard drive using the Disk Management tool.
Install antimalware software.

Ask by Tyler Welch. in the United States
Mar 27,2025

Upstudy AI Solution

Tutor-Verified Answer

Answer

The technician must enable LoJack in the BIOS to set up the laptop for LoJack.

Solution

  1. The LoJack system is integrated into the company’s laptop firmware to support loss and theft recovery.
  2. For LoJack to work correctly, the feature must be enabled at the firmware level.
  3. Therefore, the technician must enable LoJack in the BIOS.
  4. Enabling it in the BIOS allows the laptop to communicate with the LoJack service for remote tracking and recovery purposes.

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Beyond the Answer

To configure a laptop for LoJack, the technician will need to enable it in the BIOS of the device. LoJack relies on a hidden BIOS-level setting to ensure the software can survive hard drive replacements or OS reinstalls, giving it a stealthy way to track stolen devices. So diving into the BIOS is a crucial first step!
After enabling LoJack in the BIOS, the technician will typically need to complete the software installation process. This involves creating an account and configuring settings to allow the laptop to send location information to the LoJack service, ensuring that it can be tracked down if stolen. Remember, it’s not just about setting it up but also actively maintaining the software for the best protection!

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