Answer
**4.3** Save documents in older file formats using "Save As" to ensure compatibility.
**4.4** Buy a desktop for better performance and easier upgrades.
**4.5** Start in safe mode to troubleshoot software issues or repair system files.
**4.6** Clear the print queue and reinstall/update printer drivers.
**4.7** Defragmenter.
**4.8** Automate routine tasks and schedule software updates.
**Total Marks: 10**
Solution
Certainly! Below are the answers to the provided questions from **Computer Applications Technology P2: Systems Technologies**.
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### **4.3 Suggest ONE way in which to ensure that documents created in new software versions are compatible with older software versions.** *(1 mark)*
**Answer:**
Save the document in a backward-compatible file format by using the "Save As" feature and selecting an older version format (e.g., saving a Word document as a `.doc` file instead of `.docx`).
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### **4.4 Give TWO reasons why you may decide to buy a desktop computer rather than a notebook computer.**
**Answer:**
1. **Higher Performance and Better Specifications:**
Desktop computers typically offer more powerful processors, greater memory (RAM), and superior graphics capabilities compared to notebooks. This makes them more suitable for tasks that require intensive computing power, such as video editing, gaming, and graphic design.
2. **Upgradability and Expandability:**
Desktops are easier to upgrade and expand. Components like the graphics card, RAM, storage drives, and peripherals can be easily replaced or enhanced, allowing the computer to remain current with technological advancements without needing to purchase an entirely new system.
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### **4.5 Give TWO reasons why a computer may prompt a user to start up the operating system, e.g., Windows, in safe mode.** *(2 marks)*
**Answer:**
1. **Troubleshooting Software Issues:**
Safe Mode starts the operating system with a minimal set of drivers and services, which is useful for diagnosing and resolving software-related problems such as malware infections, faulty drivers, or problematic software installations.
2. **Repairing System Files:**
If critical system files are corrupted or missing, Safe Mode allows users to access and repair these files without interference from third-party applications or services that might be causing the issue.
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### **4.6 A printer does not print the document sent to it, even though it is working, switched on and properly connected. Discuss TWO ways in which to resolve this problem.** *(2 marks)*
**Answer:**
1. **Check and Clear the Print Queue:**
Sometimes, print jobs can get stuck in the queue, preventing new documents from printing. To resolve this, open the print queue from the printer settings, cancel any stalled or pending print jobs, and attempt to print the document again.
2. **Reinstall or Update Printer Drivers:**
Outdated or corrupted printer drivers can cause communication issues between the computer and the printer. Reinstalling the printer drivers or updating them to the latest version from the manufacturer's website can restore proper functionality.
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### **4.7 Name the utility program that rearranges parts of files scattered all over the hard drive, so that they are stored next to each other.** *(1 mark)*
**Answer:**
Defragmenter.
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### **4.8 Give TWO reasons for using the Task Scheduler utility.** *(2 marks)*
**Answer:**
1. **Automating Routine Tasks:**
Task Scheduler allows users to set up automatic execution of tasks such as backups, disk cleanups, or running scripts at specified times or intervals, ensuring maintenance tasks are performed regularly without manual intervention.
2. **Scheduling Software Updates and Scans:**
It can be used to schedule software updates, antivirus scans, or system diagnostics during off-peak hours, minimizing disruptions to the user's workflow and ensuring the system remains secure and up-to-date.
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**Total Marks: 10**
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