2. Write two effects of poor listening in the workplace.
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Poor listening in the workplace can lead to major misunderstandings, resulting in mistakes that could have been easily avoided. For instance, if an employee mishears instructions, it could derail a project and cause delays, ultimately impacting team morale and productivity. Additionally, when individuals are not listened to, it can foster feelings of frustration and undervaluation. This can create a toxic atmosphere by decreasing employee engagement and trust, which may lead to higher turnover rates as staff feel less connected to their roles and the team.