4. Which step in the design process involves identifying customer needs and avaltable resources? \( \begin{array}{l}\text { A) Define the problem } \\ \text { B) Develop a detailed design } \\ \text { C) Generate ideas } \\ \text { D) Test and evaluate }\end{array} \)

The correct answer is: **A) Define the problem** **Explanation:** In the design process, the initial step is to **define the problem**, which involves: - **Identifying Customer Needs:** Understanding what the customer requires, their preferences, and any specific requirements they have. - **Assessing Available Resources:** Evaluating the materials, budget, time, and other resources that can be utilized to address the problem. This foundational step ensures that the subsequent stages of the design process are aligned with the actual needs and constraints, leading to effective and feasible solutions. **Brief Overview of Other Options:** - **B) Develop a detailed design:** This step involves creating comprehensive plans and specifications based on the defined problem and chosen concepts. - **C) Generate ideas:** This is the brainstorming phase where various potential solutions are proposed. - **D) Test and evaluate:** In this phase, the developed design is tested to ensure it meets the required standards and effectively solves the problem. By clearly defining the problem, designers set a clear direction for the entire project, ensuring that efforts are focused and resources are appropriately allocated.